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COVID-19
BEFORE YOU BOOK.
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booking & payment
We can schedule moves with as little as one day’s notice. If you need to move today or tomorrow, contact us, and we’ll do our best to accommodate your last-minute needs. In order to guarantee your reservation, book greater than three days out. Though we accept bookings under three days, we can’t guarantee those moves until we staff them.
In order to get started email prioritymovingservice@gmail.com (mailto:prioritymovingservice@gmail.com)or call (470) 785-2678
If your move falls under the prorated pricing process (meaning, if it is not a long-distance move or billed independently), your estimate has been calculated based on the amount of time you reserved. If your service is completed before the minimum is reached, then you will pay the minimum amount. The minimum is two hours for movers only, and two hours for movers and a truck.
This to-the-minute billing gives you the most flexibility, rather than charging you in large chunks of time whose full duration you may not need. Finally, if you booked a local move, travel time between locations is considered billable during your move, so please be sure to consider that when scheduling.
Should your service extend beyond the minimum, you will pay for the amount of time your service requires.
Deposit
All reservations are required to have a card on file. We place a temporary hold on your payment method for the estimated balance of your move. You will NOT be charged until your move is over, but if you cancel your move in less than forty-eight hours… you will be charged the cancellation fee immediately. Also if you booked with less than forty-eight hours' notice, your deposit (10%) will be forfeited.
Final Payment
Your final, updated bill will be charged immediately after you confirm your total to ensure justification.
If you cancel your move, your bank will release the total hold. If your final bill costs less than your estimate, your bank will release the difference between your cost and estimate. Typically, banks release these funds in about three to five business days.
Applicable to ALL Local Moves:
Should you need to cancel your service, you can do so free of charge in the first 48 hours after booking. If you cancel after 48 hours, we will charge a 10 percent deposit of the estimate for your service. If you have to cancel after AMPM collects this deposit, it will not be returned.
If you cancel within 72 hours of your reservation date, you will forfeit your previously collected 10% deposit and be charged a $200 late cancellation fee.
Applicable to ALL Long-Distance Moves:
Should you need to cancel your service, you can do so free of charge in the first 48 hours after booking. This is when you’re charged a 10 percent deposit of the estimate for your service. If you have to cancel after AMPM collects this deposit, it will not be returned.
We are proud to offer flexible reschedules. For local moves, you can reschedule at any time after booking and just pay the difference in the hourly rate for the new reservation date and time. However, if you reschedule within 72 hours of your reservation date, we apply a $50 reschedule fee to the order.
For long-distance moves, please contact your assigned Move Coordinator to reschedule your reservation. Moves that are rescheduled within 72 hours of the reservation day are subject to a $200 rescheduling fee.
what to expect on move day?
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When your move is complete
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